About the Academic and Staff Customer Satisfaction Survey
Purpose
The annual Academic and Staff Customer Satisfaction Survey has been used at UC San Diego since 1994.
The purpose of this survey is to establish an objective framework for continually assessing the effectiveness of campus administrative services.
Taking the Survey
- Log in to customersat.ucsd.edu using your Single Sign-On (SSO) credentials.
- Select only the departments you interacted with in the past 12 months.
- Complete the survey by October 24, 2025.
2025 Schedule
Survey Launch: September 30
Reminder Emails: October 7, 14, 22
Survey Close: October 24
Download the "Things to Know" flyer (PDF)
Eligibility
All faculty and staff are eligible to take the survey. Individual responses are confidential and no responses will be connected with individuals. One of the most important reasons for doing whole-population survey, and allowing respondents to choose departments to rate, is to maximize the chances of getting large enough sub-samples to create meaningful recommendations at the department-level. If you did not receive an invitation and would like to participate in the survey, please contact customersatsurvey@ucsd.edu.
Gifts
THANK YOU!
TBD
Contact customersatsurvey@ucsd.edu for more information.