Definition of a "customer?"

 A "customer" is any stakeholder of UC San Diego’s mission and success. Academics, administrative staff, and students are all customers of the services that are provided by campus departments such as Payroll, Parking, Police, the Bookstore, Shuttle Services, etc.  Every individual on campus has a personal stake in the mission and vision of UC San Diego. 

Your valuable feedback on the survey enables departments to know if they are achieving these goals and as such, all employees at UC San Diego are valuable customers, as well as colleagues.

In order to build a service-oriented culture that views how a service is provided just as important as what is being provided, we ask administrative departments to ask themselves questions such as:

Contact customersatsurvey@ucsd.edu for more information.