Survey Results: What We Heard & Who Can Help

Approximately one month after the survey closes, departments will receive a copy of their survey results. At the beginning of the Winter quarter, the Tritonlytics team will meet with the VC areas to review results. Results will also be posted on the Tritonlytics website.

View 2025 interactive results.

Download the 2025 Academic and Staff Customer Satisfaction Survey Infographic (PDF).

The results from previous years of conducting the Customer Satisfaction Survey (CSS) have helped participating departments use data to prioritize initiatives and identify opportunities for improvement.

View actions taken based on survey feedback.

Survey Liaisons

2025 Survey Administrators by VC Area

VC Area	Department	Contact	Email Address
Academic Affairs	Teaching and Learning Commons	Laurel Nelson	lrnelson@ucsd.edu
Academic Affairs	Academic Personnel Services	Lucy Laguna	llaguna@ucsd.edu
Academic Affairs	Institutional Research	Lucy Laguna	llaguna@ucsd.edu
Academic Affairs	Library	SuHui Ho	suho@ucsd.edu
Chief Financial Officer (CFO)	Saltaire-Catering by UC San Diego	Ralph F. Dauphin	rdauphin@ucsd.edu
Chief Financial Officer (CFO)	UC San Diego Bookstore	Roger Hailstork	rohailstork@ucsd.edu
Chief Financial Officer (CFO)	Triton Print & Digital Media - Campus Copier Services	David Ekeroth	dekeroth@ucsd.edu
Chief Financial Officer (CFO)	Triton Print & Digital Media - Print & Copy Centers	David Ekeroth	dekeroth@ucsd.edu
Chief Financial Officer (CFO)	Early Childhood Education Center (ECEC)	Leia Wilson	lew034@ucsd.edu
Chief Financial Officer (CFO)	Human Resources	Renee Lee	r5lee@ucsd.edu
Chief Financial Officer (CFO)	Sponsored Projects Finance (SPF)	Wella Garcia	r7garcia@ucsd.edu
Marine Sciences	Scripps Institution of Oceanography Office of Contracts and Grants (SIO OCGA)	Frank Truong	ftruong@ucsd.edu
Operations Management and Capital Programs (OMCP)	Building Maintenance & Operations	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Campus Sustainability	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Campus Utilities Enterprise	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Capital Program Management	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Custodial Services	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Emergency Operations Center (EOC)	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Environment, Health & Safety (EH&S)	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Fleet Services	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Landscape Services and Waste Management	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Parking and Commute Solutions	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Police/Public Safety	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Project Management, Facilities Management	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Risk Management Office	Valerie Vernon	vvernon@ucsd.edu
Operations Management and Capital Programs (OMCP)	Triton Transit	Valerie Vernon	vvernon@ucsd.edu
Research and Innovation	Sponsored Projects Office (SPO)	Ross Dammann	rtdammann@ucsd.edu
Student Affairs	International Services and Engagement Office (ISEO)	Jessica Ison	joison@ucsd.edu
Student Affairs	University Centers	Jessica Ison	joison@ucsd.edu

Contact customersatsurvey@ucsd.edu for more information.